The Upper Deck Company Product Portfolio Join The Team Our Customers Member Services

Join the Team / Support & Service Contact

Upper Deck representatives are available to assist our valued customers from 8:00-5:00 Pacific Standard Time from Monday through Friday each week. Each business unit of Upper Deck has staff dedicated to support it.
For help with Sports Card accounts and products, please
e-mail dealer_services@upperdeck.com or
call toll free (888)752-9832.

For help with Upper Deck Authenticated accounts and products, please
e-mail us at dealer_services@upperdeck.com or
call toll free (800)551-8220.

For help with Upper Deck Entertainment accounts and products, please
e-mail us at ude@upperdeck.com or
call toll free (888)362-6022.

For help with other Upper Deck Entertainment related topics please us the following Customer Service Contacts:
For game play questions email ude@upperdeck.com
For tournament organization questions email to@upperdeck.com
For questions about the judge program email judge@upperdeck.com
For questions about your ranking, invites, UDE number, etc, email player@upperdeck.com
For more UDE registration cards email ude@upperdeck.com
For questions on the hobby league email hobbyleague@upperdeck.com
For questions on the demo team email demo@upperdeck.com
You can also consult our Frequently Asked Questions or browse the User Guide for information: For information on damaged or short shipments, you can consult our Damage or Shortages Policy for information on resolving issues.